Dark, foul water from a drain, tub or toilet in Smyrna

Sewage Backup Cleanup in Smyrna, GA

Sewage backup cleanup in Smyrna covers dark, foul water that surfaced at a floor drain, tub or toilet, along with every floor and wall it reached. Keep out of the room while the pipe question gets sorted. Did the backup stop? Call (678) 679-5538 and list which drains were involved.

Call (678) 679-5538 Read the steps

Checked 1 Nov 2026

Get out and get help if

Water standing near outlets, cords or the panel is not for wading. A spark or a burnt smell means heading outside and phoning 911 or Georgia Power.
A gas smell: step outside and leave every switch alone. From there, phone 911 or Atlanta Gas Light, whose emergency number is 877.427.4321.
Dark or foul water: treat the whole room as unsafe for children and pets, and leave anything wet alone. The sewer line for Smyrna is (770) 431-2850, with (770) 434-6666 after hours.
Throw out any food or drink the water reached, and keep children away from toys it touched.

Cobb County notes

Smyrna's utility FAQ gives (770) 431-2850 for a backup. City crews look at the sewer mains in the street first; if those are clear, owners are pointed to a plumber.

Smyrna's Public Works FAQ puts lateral clogs and the clean-out with the property owner. It also lists up to $600.00 in plumbing-fee reimbursement for a backwater valve, which needs written pre-approval, depends on budgeted funds and is not offered for apartments or condominiums.

Mableton homes are in the Cobb County Water System's service area, and its page gives 770-419-6201 for backups in a home or in the street.

Suit, gloves, boots and a respirator

Technician in a hooded suit and respirator tearing wet drywall from a small bathroom

In the photo a technician in a hooded white suit, rubber gloves, rubber boots and a half-face respirator tears wet drywall out of a small basement bathroom. Cut pieces are stacked in the doorway and work lights are on. The gear covers skin and lungs, since CDC notes that floodwater can carry germs.

Gather these first

Gather these from a dry spot before the call. Nothing here asks you to step into water, lift an appliance or open a wall.

List the drains and fixtures that are slow or backing up, and the time it began. Stay clear of the water.
Find the sewer clean-out, which is a capped pipe outside the house. Look only, and leave the cap on.
Take photos of the affected area from across the room and save them with the date.
Note the name of whoever you reached at the city or county and the time, so the next person knows what was already checked.

What gets thrown out and what gets cleaned

CDC's floodwater page puts drywall, wall coverings, cloth and rugs among the things to discard if they cannot be disinfected. Walls, hard floors and other hard surfaces get cleaned with soap and water.

Which side of that line a given item lands on is the contractor's call to explain, room by room.

Questions for a sewage cleanup visit

How are the rooms the backup touched kept apart from the clean ones?
Which items are headed for the trash, and which can be cleaned?
What did the city find at the main, and who is clearing the lateral?
How will hard surfaces be cleaned and then checked for dryness?
When can children and pets go back into the rooms?

Sewage slips to skip

Mopping with bare hands: CDC says to wash hands with soap and water after contact with floodwater, and to cover clean open wounds with a waterproof bandage.
Letting children play near the wet room: CDC says children stay out of floodwater areas and away from toys the water touched and nobody disinfected.
Calling a plumber before the city: Per the utility FAQ, Smyrna looks at its own mains first and sends owners to a plumber when the mains are clear.

Pipe repair and cleanup paperwork

Smyrna's Building Division puts interior demolition and jobs involving two or more trades on the permit list, and sewage is not named. Phone (678) 631-5387 before drywall or flooring comes out. Marietta and Mableton keep their own offices, shown in rules for all three towns.

Often travels with

Standing water: Clean water on a floor and a sewer backup

Water extraction

Getting water out of a Smyrna house begins with whatever is standing on the floor, then turns to the damp that hides in pad, baseboard and drywall. Carpet that squelches underfoot is the usual sign. Is yours still wet after the mopping? Call (678) 679-5538 and name the rooms.

See the paired job: Water extraction